Terms of Service & Practice Policies

Terms of Service & Practice Policies

Welcome

Thank you for visiting my practice. By accessing this website, requesting services, scheduling appointments, or participating in therapy, you acknowledge and agree to the policies outlined below.

Therapy Services

I provide outpatient mental health counseling services for adults, adolescents, couples, and/or families, depending on my scope of practice and licensure.

Therapy is a collaborative process intended to support emotional wellness, personal growth, and achievement of treatment goals. While therapy can be highly beneficial, specific outcomes cannot be guaranteed.

Use of this website does not establish a therapist-client relationship. A therapeutic relationship is established only after completion of the intake process and mutual agreement to begin treatment.

Scheduling and Attendance

Appointments are available by reservation only.

Regular attendance is an important part of the therapeutic process. Clients are expected to attend scheduled sessions and communicate promptly regarding scheduling concerns.

Clients arriving late may be seen for the remainder of the scheduled session time. Sessions will typically end at the originally scheduled time.

Cancellation Policy

A minimum of 24 hours' notice is required to cancel or reschedule an appointment.

Appointments canceled with less than 24 hours' notice and missed appointments (no-shows) may be subject to a cancellation fee.

Cancellation fees are the client's responsibility and are not reimbursable by insurance.

Exceptions may be made in cases of illness, emergencies, or unforeseen circumstances at the clinician's discretion.

Repeated missed appointments or late cancellations may result in termination of services.

Fees and Payment

Clients are responsible for all fees associated with services provided.

This includes:

  • Copayments

  • Coinsurance

  • Deductibles

  • Services not covered by insurance

  • Missed appointment fees

  • Fees for reports, letters, or other non-treatment services when applicable

Payment is due at the time of service unless otherwise arranged.

Insurance

If insurance benefits are utilized, clients remain responsible for understanding their coverage and benefits.

Verification of benefits does not guarantee payment by the insurance company. Clients remain financially responsible for any balance not covered by insurance.

Telehealth Services

Telehealth appointments may be conducted through a secure, HIPAA-compliant platform.

By participating in telehealth services, clients agree to:

  • Attend sessions from a private location whenever possible.

  • Maintain adequate internet or phone connectivity.

  • Provide an emergency contact and current physical location when requested.

Telehealth services may not be appropriate for all situations and may be discontinued if clinically indicated.

Communication

Phone calls, emails, text messages, and portal messages are intended for scheduling and administrative matters only.

Messages are generally returned within 1–2 business days during normal business hours.

Electronic communications should not be used for emergencies or urgent mental health concerns.

Emergency Services

I do not provide 24-hour crisis or emergency services.

If you are experiencing a mental health emergency, please:

  • Call 911

  • Go to the nearest emergency room

  • Call or text 988 Suicide & Crisis Lifeline

Do not rely on voicemail, email, text messages, or website contact forms during emergencies.

Confidentiality

Client information is protected by applicable federal and state confidentiality laws, including HIPAA where applicable.

There are circumstances in which confidentiality may be limited or legally required to be disclosed, including:

  • Risk of serious harm to self

  • Risk of serious harm to others

  • Suspected abuse or neglect of a child, elderly person, or vulnerable adult

  • Court orders or other legal requirements

  • Situations otherwise required by law

Additional information regarding privacy practices is available upon request.

Social Media and Online Interactions

To protect confidentiality and maintain professional boundaries, I do not:

  • Accept friend or follow requests from current clients on personal social media accounts

  • Engage in therapy through social media platforms

  • Discuss client matters through public online forums

Website Disclaimer

Information provided on this website is intended for educational and informational purposes only and should not be considered medical, mental health, or legal advice.

Content on this website is not a substitute for professional evaluation, diagnosis, or treatment.

Intellectual Property

All website content, including text, logos, graphics, documents, and materials, is the property of this practice and may not be reproduced, copied, or distributed without written permission.

Termination of Services

Clients may discontinue therapy at any time.

I reserve the right to terminate services when:

  • Treatment is no longer clinically appropriate.

  • Treatment goals have been achieved.

  • Repeated cancellations or no-shows occur.

  • Fees remain unpaid.

  • The therapeutic relationship is no longer effective.

  • Referral to another provider is clinically indicated.

When appropriate, referrals and transition resources will be provided.

Changes to These Policies

These policies may be updated periodically. Any updates will be posted on this website and become effective upon publication.

Contact Information

Grecia E. Smith, LMHC
Nourish Your Thoughts, LLC
Phone: (954) 710-5403
Email:therapy@nourishyourthoughts.com
Address: 300 S Pine Island Rd, Plantation, FL 33324

Last Updated: June 2, 2026